Privacy Policy
Samsung Electronics Co., Ltd. (hereinafter the "Company") values your privacy and complies with the Act on the Promotion of Information and Communication Network Utilization and Information Protection. This Privacy Policy explains how any personal information that you provide us with may be used or disclosed, and what we do to protect your personal information. If the Company changes the policy, a notice will be posted on the bulletin board of the Company's website (or individual notices will be sent out).
This Privacy Policy shall take effect as of Oct 21, 2019.
Collected Personal Information
We collect personal information as described below for various reasons, responding to your email inquiries.
Information collected : Email, name, SW Released Region, service use record, access log, access IP information
Collection methods : Website (Download, Inquiry)
Purpose of Collection and Use
The Company may use collected personal information for various purposes, as specified below.
For providing optimized services through user analysis
For email responses to inquiries and automated emailing
For obtaining statistics to analyze service use status
Retention and Use Period of Personal Information
Unless specified otherwise, all users' personal information will be destroyed immediately upon the fulfillment of the purposes of collection and use of personal information. But, if retention of personal information is required by any related laws, the Company may retain the information for a specified period of time according to the applicable law.
Information retained: Email, SW Released Region, service use record, access log, access IP information
Applicable law for retention: Act on Consumer Protection in Electronic Commerce
Procedure and Method for Destroying Personal Information
Unless otherwise specified, all users' personal information will be destroyed immediately upon the fulfillment of the purposes of collection and use of personal information. The procedure and method for destroying personal information are presented below.
Procedure for destroying personal information
Any information provided by members will be transferred to a separate DB (confidential tray for papers) upon the fulfillment of the purposes of its collection and use, and it will be destroyed immediately or within a certain period of time under our policy and other relevant laws and regulations (refer to the retention and use period). Personal information moved to a separate DB will not be used for any purposes other than the purposes for which it was collected, unless required otherwise, by law.
Method for destroying personal information: personal information stored in an electrical format will be destroyed using a technical method that makes recovery impossible
Disclosure of Personal Information
In principle, the Company does not disclose users' personal information to third parties other than in the manner described below.
When a user has authorized the sharing of his/her personal information provided in advance
When the disclosure of personal information is required by law or requested by an investigation agency for a legal process or investigation in accordance with the law
Outsourcing Personal Information Management
The Company outsources the management of personal information to a professional third party as outlined below.
Consignor: Samsung SDS
Contracted tasks: services including user identity verification and complaint handling, sending out notices, website and system management
User and Legal Guardian Rights and Options to Exercise the Rights
User and legal guardians can request for the review or update of personal information for themselves or children under the age of 14. To review and modify the personal information of a user or a child under the age of 14, an identity verification process is required. inquiry us and we will take care of your request immediately. Until your request for the correction of an error in the personal information is fulfilled, your personal information will not be used or shared. If, by any chance, incorrect information is used or shared with a third party, we will immediately inform the party to correct the information. Any personal information deleted or cancelled by the user will be processed as set out in "Retention and Use Period of Personal Information Collected by Samsung" hereof and will not be used for any purposes other than as described herein.
Use of Cookies and Opt-Out Options
The Company may use cookies and/or other data collection tools to save and retrieve information. Cookies are small text files sent by a website's server to your browser and saved on your computer's hard drive. The Company may use cookies for the purposes described below.
Purpose of collection tools (e.g. cookies)
Cookies may be used to track, analyze and understand your visit frequency or visiting time, your preferences, interests and frequency of event participation, which enables us to provide more tailored services to you. You can choose to opt out of cookie tracking. Thus, you may configure your web browser to accept all cookies, notify you when a cookie is saved or reject all cookies.
How to opt-out of cookies
e.g.: You may select your web browser options to accept all cookies, notify you when a cookie is saved or reject all cookies. How to configure (for Internet Explorer): click Tools > Internet Options > Privacy from the upper part of the browser. Please note that if you choose to opt out, some services may not be available to you.
Google Analytics
We use a tool called “Google Analytics” to collect information about use of this site. Google Analytics collects information such as how often users visit this site, what pages they visit when they do so, and what other sites they used prior to coming to this site. We use the information we get from Google Analytics only to improve this site. Google Analytics collects only the IP address assigned to you on the date you visit this site, rather than your name or other identifying information. We do not combine the information collected through the use of Google Analytics with personally identifiable information. Although Google Analytics plants a permanent cookie on your web browser to identify you as a unique user the next time you visit this site, the cookie cannot be used by anyone but Google. Google’s ability to use and share information collected by Google Analytics about your visits to this site is restricted by the Google Analytics Terms of Use (as amended for government websites) and the Google Privacy Policy. You can prevent Google Analytics from recognizing you on return visits to this site by disabling cookies on your browser.
Questions or Concerns
To protect privacy and address your concerns, we have a designated department and a personal information protection manager.
Customer service department
- 1.Dept : Samsung Research Open Source Group
- 2.Tel. : 82-2-6147-8768
- 3.E-mail : Inquiry on site
Personal Information Manager
- 1.Dept. : Global Privacy Office
- 2.Tel. : 1588-4730
- 3.E-mail : privacy.sec@samsung.com
If you have any questions or concerns about the privacy or security of your information while using our services, please contact our customer service department or our personal information protection manager. We will make every effort to quickly and adequately address your concerns. If you believe your rights have been violated, you may also contact the following organizations to file a complaint or request a consultation.
- 1. Privacy rights violation report center (www.1336.or.kr or dial 118)
- 2. e-Privacy Mark Authentication Committee (www.eprivacy.or.kr or dial 82-2-580-0533~4)
- 3. Cyber crime investigation center of the Supreme Prosecutors' Office (http://www.spo.go.kr or dial 82-2-3480-3600)
- 4. Anti cyber terrorism center of the National Policy Agency (www.ctrc.go.kr or dial 82-2-392-0330)
Privacy Policy
Effective Date: July 1, 2023
At Samsung Electronics Co., Ltd. (referred to as “Samsung Electronics”, “Samsung”, or “we” in this Privacy Notice) headquartered in 129, Samsung-ro, Yeongtong-gu, Suwon-si, Gyeonggi-do 16677, Republic of Korea, we know how important privacy is to our customers. We created this Privacy Notice to make sure you understand how we collect and use your personal information.
Our Privacy Policy at https://opensource.samsung.com/privacy also applies to your use of SAMSUNG OPEN SOURCE. Our Privacy Policy contains more information about how we use your personal data. It also includes information about your rights, how to contact us and other contents. Please read our Privacy Policy in addition to this Privacy Notice. However, this Privacy Notice shall always prevail over the Privacy Policy in relation to how we use your information for SAMSUNG OPEN SOURCE and other contents stated herein.
BY READING AND ACCEPTING/AGREEING TO THE PROCESSING OF YOUR PERSONAL DATA AND OTHER THE CONTENTS STATED IN THIS PRIVACY NOTICE, YOU ALSO CONFIRM THAT YOU HAVE READ, UNDERSTOOD, AND AGREED TO THE PROCESSING OF YOUR PERSONAL DATA AND OTHER CONTENTS STATED IN OUR PRIVACY POLICY POSTED AT https://opensource.samsung.com/privacy MENTIONED ABOVE.
WHAT INFORMATION DO WE COLLECT?
Through SAMSUNG OPEN SOURCE, we obtain and maintain information about you, including your basic personal data as defined by the law of Vietnam (hereinafter referred to as the "Applicable Law”) in various ways.
Information You Provide Directly
- Email, name, SW released region, country/region, service use record, access log, cookies, access IP information
Information About Your Use of SAMSUNG OPEN SOURCE
In addition to the information you provide, we will collect information about your use of our SAMSUNG OPEN SOURCE through software on your devices and by other means. We will collect:
- Information about your SAMSUNG OPEN SOURCE-enabled devices, such as device model, OS version, device configurations and settings, IP address, device identifiers and other unique identifiers;
- Information about your usage of SAMSUNG OPEN SOURCE, including about how, when, and for how long you use SAMSUNG OPEN SOURCE, the devices that you choose to connect to SAMSUNG OPEN SOURCE, and other Samsung and third-party apps and services on your devices (such as list of apps on your devices, the websites you visit, and the searches you run). We also collect any information stored in cookies we have set on your device;
We also may collect other information about you, your devices and apps, and your use of SAMSUNG OPEN SOURCE in ways that we describe to you at the time of collection or otherwise with your consent.
We may collect personal information about your online activities on websites and connected devices over time and across third-party websites, devices, apps and other online features and services. We may use third-party analytics services, such as Google Analytics. The information we obtain may be disclosed to or collected directly by these providers and other relevant third parties who use the information, for example, to evaluate use of SAMSUNG OPEN SOURCE and to help administer SAMSUNG OPEN SOURCE. To learn more about Google Analytics, please visit https://www.google.com/policies/privacy/partners/.
HOW DO WE USE YOUR INFORMATION?
We use the information we collect for the following purposes:
- respond to your requests, inquiries, and instructions made through SAMSUNG OPEN SOURCE;
- comply with and enforce applicable legal requirements, relevant industry standards and our policies, including this Privacy Notice and the Privacy Policy.
We use the information we collect about you from SAMSUNG OPEN SOURCE with data from features you use, your devices, and other sources such as GOOGLE ANALYTICS, as well as information about your online activities on websites for the purposes above.
WHO DO WE SHARE YOUR INFORMATION WITH?
We will disclose your information internally within our business and to the following entities, but only for the purposes described above.
- Business partners: partners who we work together with to provide you with SAMSUNG OPEN SOURCE, such as Samsung SDS. These business partners control and manage your personal information;
- Service providers: carefully selected companies that provide services for or on behalf of us, such as Samsung SDS. These providers are also committed to protecting your information;
- Other parties when required by law or as necessary to protect SAMSUNG OPEN SOURCE: for example, it may be necessary by law, legal process, or court order from governmental authorities to disclose your information. They may also seek your information from us for the purposes of law enforcement, national security, anti-terrorism, or other issues that are related to public security;
- Other parties in connection with corporate transactions: we may disclose your information to a third party as part of a merger or transfer, acquisition or sale, or in the event of bankruptcy; and
- Other parties with your consent or at your direction: in addition to the disclosures described in this Privacy Notice, we may share information about you with third parties when you separately consent to or request such sharing.
Your use of SAMSUNG OPEN SOURCE will involve the transfer, storage, and processing of your personal information to other countries; such countries include, without limitation, the Republic of Korea. All international data transfers are subject to legal requirements under the Applicable Law to ensure that your personal information is processed safely and as you would expect.
UPDATES TO THIS PRIVACY NOTICE
This Privacy Notice may be updated to let you know about changes in how we collect and process your information in SAMSUNG OPEN SOURCE or changes in related laws, including the Applicable Law. The date when the document was last updated is shown at the top of this Privacy Notice.
