Collected Personal Information
We collect personal information as described below for various reasons, responding to your email inquiries.
Information collected : Email, name, nationality, service use record, access log, cookies, access IP information
Collection methods : Website (Download, Inquiry)
Purpose of Collection and Use
The Company may use collected personal information for various purposes, as specified below.
For providing optimized services through user analysis
For email responses to inquiries and automated emailing
For obtaining statistics to analyze service use status
Retention and Use Period of Personal Information
Unless specified otherwise, all users' personal information will be destroyed immediately upon the fulfillment of the purposes of collection and use of personal information. But, if retention of personal information is required by any related laws, the Company may retain the information for a specified period of time according to the applicable law.
Information retained: Email, nationality, service use record, access log, cookies, access IP information
Applicable law for retention: Act on Consumer Protection in Electronic Commerce
Procedure and Method for Destroying Personal Information
Unless otherwise specified, all users' personal information will be destroyed immediately upon the fulfillment of the purposes of collection and use of personal information. The procedure and method for destroying personal information are presented below.
Procedure for destroying personal information
Any information provided by members will be transferred to a separate DB (confidential tray for papers) upon the fulfillment of the purposes of its collection and use, and it will be destroyed immediately or within a certain period of time under our policy and other relevant laws and regulations (refer to the retention and use period). Personal information moved to a separate DB will not be used for any purposes other than the purposes for which it was collected, unless required otherwise, by law.
Method for destroying personal information: personal information stored in an electrical format will be destroyed using a technical method that makes recovery impossible
Disclosure of Personal Information
In principle, the Company does not disclose users' personal information to third parties other than in the manner described below.
When a user has authorized the sharing of his/her personal information provided in advance
When the disclosure of personal information is required by law or requested by an investigation agency for a legal process or investigation in accordance with the law
Outsourcing Personal Information Management
The Company outsources the management of personal information to a professional third party as outlined below.
Consignor: Samsung SDS
Contracted tasks: services including user identity verification and complaint handling, sending out notices, website and system management
User and Legal Guardian Rights and Options to Exercise the Rights
User and legal guardians can request for the review or update of personal information for themselves or children under the age of 14. To review and modify the personal information of a user or a child under the age of 14, an identity verification process is required. inquiry us and we will take care of your request immediately. Until your request for the correction of an error in the personal information is fulfilled, your personal information will not be used or shared. If, by any chance, incorrect information is used or shared with a third party, we will immediately inform the party to correct the information. Any personal information deleted or cancelled by the user will be processed as set out in "Retention and Use Period of Personal Information Collected by Samsung" hereof and will not be used for any purposes other than as described herein.
Purpose of collection tools (e.g. cookies)
Cookies may be used to track, analyze and understand your visit frequency or visiting time, your preferences, interests and frequency of event participation, which enables us to provide more tailored services to you. You can choose to opt out of cookie tracking. Thus, you may configure your web browser to accept all cookies, notify you when a cookie is saved or reject all cookies.
How to opt-out of cookies
e.g.: You may select your web browser options to accept all cookies, notify you when a cookie is saved or reject all cookies. How to configure (for Internet Explorer): click Tools > Internet Options > Privacy from the upper part of the browser. Please note that if you choose to opt out, some services may not be available to you.
Questions or Concerns
To protect privacy and address your concerns, we have a designated department and a personal information protection manager.
Customer service department
- 1.Dept : Samsung Research Open Source Group
- 2.Tel. : 82-2-6147-8768
- 3.E-mail : Inquiry on site
Personal Information Manager
- 1.Dept. : Global Privacy Office
- 2.Tel. : 1588-4730
- 3.E-mail : firstname.lastname@example.org
If you have any questions or concerns about the privacy or security of your information while using our services, please contact our customer service department or our personal information protection manager. We will make every effort to quickly and adequately address your concerns. If you believe your rights have been violated, you may also contact the following organizations to file a complaint or request a consultation.
- 1. Privacy rights violation report center (www.1336.or.kr or dial 118)
- 2. e-Privacy Mark Authentication Committee (www.eprivacy.or.kr or dial 82-2-580-0533~4)
- 3. Cyber crime investigation center of the Supreme Prosecutors' Office (http://www.spo.go.kr or dial 82-2-3480-3600)
- 4. Anti cyber terrorism center of the National Policy Agency (www.ctrc.go.kr or dial 82-2-392-0330)